Kill them with Kindness
Treat everyone like you work for them. There is no hierarchy, only different members of the team, partners, and contributors. We each have our roles that are dependent on each other. We ask each other for help or clarity without fear of rejection. There are no bad questions.
We are proactive by nature, to minimize our risks. Assumptions lead to miss communications and oversights. We continually ask ourselves: What could I be doing to improve my skills? To contribute to the company? What am I not seeing? How does this decision affect the overall mission of the company? What coaching should I seek or can I provide?
We care for each other and our customers. We always seek to go beyond the transaction. The best business relationships form from deep friendships or connections. How are we supporting each other outside of task management? How comfortable are we sharing stories? What can we do in our daily actions that says “we got you?”
Radical Feedback and Communication
We are not afraid to receive feedback, nor share it. We encourage over communication. All channels are open at all times to any team member within our mutually respected boundaries. We use non combative communication techniques that identify the situation, share how it affects us, and a request to change.
Work to Live
This is a lifestyle business. We’re here to change lives, and we should lead by example. We work hard and play harder. Are you clear on your goals and your vision for your life? How does this line up with ours?
Boundaries and Self-care
Respect the play, respect the space. We do not encourage 24/7 lines of communication. We do encourage the “no.” When we are off the clock, notifications are silenced, and requests are made within the appropriate windows. Within our sacred time, we sharpen the saw, or, nourish our minds and body. What are you doing daily that encourages self care?
Equality and Equity
This is a team of interdependent world class talent. A company is only as strong as its most inexperienced member. The boat won’t move if we aren’t rowing it together, equally, and in rhythm. If you’re an A player, we’ll keep score and share in your victories. We reward heavily, and share losses together.
Play Devil’s Advocate
Question everything, poke holes in it. We want to be rock solid in our offers, systems, team dynamics, and operations. We try to see everything from an outsider’s perspective with the utmost skepticism.
We are a community that builds communities. Each new connection could change our lives. Whether it’s for a month, a year, or a lifetime, everyone has something to contribute to the story. We are excited when new people enter our circles, and we are grateful for the experience when people leave.
The slogan “press on” has solved and always will solve the problems of the human race. The only way we fail is if we give up. When things don’t go our way, we learn, adapt, and overcome. There is no place for anger or frustration here, only growth minded individuals doing the best they can, consistently, over time. Incremental gains compound to great success.